AOT | Always On Time

Overview

Many service-based businesses, including health and wellness, arts, medical clinics, and more are spending hours on manual work and face challenges in customer conversion and scaling, taking appointments via phone calls, forms, social networks, or messaging apps. AOT is a booking, membership, and business management SaaS platform to help SMEs, freelancers and professional service businesses. With AOT, business owners can bring their business online, reduce friction for staff and customers, increase customer conversion and revenue, and run their business with digitised scheduling and membership management to save time and money.

The Problem

Dispatch teams relied on phone calls and spreadsheets to coordinate Employees and track events. There was no real-time visibility into fleet status, leading to missed ETAs, duplicated effort, and poor customer communication.

The Solution

Developed the frontend of a real-time Scheduling platform backed by Java Spring for live updates. Redux manages global dispatch state, Docker ensures environment parity across deployments, and React Hook Form powers the driver and route management forms.

Key Features

• Real-time scheduling and employee management with live status updates
• Interactive route management with drag-and-drop stop optimization
• Centralized dashboard for dispatchers with real-time visibility into operations
• Optimistic UI updates for faster and seamless user experience
• Digital booking and appointment management to reduce manual coordination
• Membership and customer management system for recurring services
• Responsive design supporting both desktop (dispatchers) and mobile (field staff)
• Customizable themes for branding and white-labeling
• Form-driven workflows with validation for onboarding and job assignments